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Friday, November 20, 2009

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Last updated September 1st 2003.

netsoundsmusic.com knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy. By accessing any part of the netsoundsmusic.com web site, you are accepting and consenting to the practices described in this Privacy Policy.

Controllers of Personal Information
Any personal information provided or to be gathered by netsoundsmusic.com is controlled primarily by Netsounds, United Kingdom.

Collection and Use of Personal Information About Customers
The information we learn from customers helps us personalise and continually improve your shopping experience at netsoundsmusic.com. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our web site and platform, prevent or detect fraud or abuses of our web site and enable third parties to carry out technical, logistical or other functions on our behalf.

Here are the types of information we gather:

Information you give us: we receive and store any information you enter on our web site or give us in any other way. Examples of this include, but are not limited to, information provided when you search, buy, post, participate in a questionnaire or communicate with customer services. For example, you provide information when you search for a product, place an order through netsoundsmusic.com to one of our third-party sellers, provide information in "Customer Account", communicate with us by phone, email or otherwise, compile Want Lists or other such registries, employ personal notification services such as netsoundsmusic.com Alerts. As a result of those actions, you might supply us with such information as your name, address and phone number, your credit card information, details of people to whom purchases have been shipped (including address and phone number), email addresses of people you give to us in connection with the Mail A Friend facility.

Automatic information: we receive and store certain types of information whenever you interact with us. For example, like many web sites, we use "cookies" and we obtain certain types of information when your web browser accesses netsoundsmusic.com. Examples of the information we collect and analyse include, but are not limited to, the Internet Protocol (IP) address used to connect your computer to the Internet, login, email address, password, computer and connection information such as browser type and version, your operating system and platform, purchase history, which we sometimes aggregate with similar information from other customers to create features such as Top Sellers, the full Uniform Resource Locators (URL) to, through and from our web site (including date and time), cookie number, products you viewed or searched for, sellers you visited, your purchase / browsing history and any phone number used to call our customer services number.

Cookies

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser and to provide features such as personalised greetings, Recently Viewed Items, Previous Searches, Favourite Searches and storage of items in your Shopping Trolley between visits.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of the most innovative and useful features of netsoundsmusic.com and we recommend that you leave them turned on.

Does netsoundsmusic.com Share the Information It Receives?
Information about our customers is an important part of our business and we are not in the business of selling it to others. We share customer information only as described below.

Businesses we do not control: we work closely with the sellers advertising on netsoundsmusic.com. If a third party is involved in your transaction, we may share customer information related to those transactions with that third party.

Agents: Sometimes we employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by the UK's Data Protection Act.

Business transfers: as we continue to develop our business, we might buy or sell assets, subsidiaries or businesses. In such transactions, customer information maybe one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy unless the customer consents otherwise. Also, in the unlikely event that netsoundsmusic.com, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of netsoundsmusic.com and others: we release account and other personal information when we believe release is appropriate to comply with law, to enforce or apply our Terms & Conditions and other agreements, or to protect the rights, property or safety of netsoundsmusic.com, our sellers, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Policy.

With your consent: other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.

Whenever we transfer personal information to countries outside of the European Economic Community in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by the UK's Data Protection Act.

How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. It is important for you to protect against unauthorised access to your password and to your computer.

What Information Can I Access?
netsoundsmusic.com gives you access to a broad range of information about your account and your interactions with netsoundsmusic.com. Examples of information you can currently access easily at netsoundsmusic.com include, but are not limited to, up-to-date information regarding recent orders, personally identifiable information (including name, email, password, communications preferences), payment settings (including credit-card information), email notification settings (including netsoundsmusic.com Alerts, Want Lists, and Newsletters). This list will change as our web site continues to evolve.

What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of a particular aspect of the netsoundsmusic.com website. Information can be amended or added to and when you update information, we usually keep a copy of the previous version for our records. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, you will not be able to make functional use of the netsoundsmusic.com site if you do not use cookies.

Terms & Conditions, Notices and Revisions
If you choose to visit netsoundsmusic.com, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms & Conditions, including limitations on damages and application of the laws of England. If you have any concern about privacy at netsoundsmusic.com, please send a thorough description to privacy@netsoundsmusic.com and we will try to resolve it.

Our business changes constantly and our Privacy Policy and Terms & Conditions will change also. We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our web site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Related Practices and Information

New User Information

How to Buy on netsoundsmusic.com

Customer Terms & Conditions

Seller / Affiliate Terms & Conditions

please report any bugs with the netsoundsmusic.com web site to webmaster@netsoundsmusic.com.

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