Wednesday, November 25, 2009
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| Wednesday, November 25, 2009 Welcome first time visitor! | | shopping trolley (empty) secure checkout "free text" order form preferences help |
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CUSTOMER COMMENTS |
| RATING | DATE LEFT | CUSTOMER | COMMENTS |
 | 01/10/09 | Mats Johnson | Unfortunely the Seller couldnīt get the payment from my Visa-account? This is the first time it has happened to me dealing with the netsoundsmusic.com-site during four years and hundreds of orders? A real mystery to me???
M.J. |
 | 28/04/09 | Nick Reece | First class. I would have no hesitation buying from vibrant sound in the future. |
| 26/02/09 | Mats Johnson | All clear ! |
| 16/01/09 | ALASTAIR GOLDSMITH | Thanks Dan. You'r a Gem. A+++++ |
| 27/12/08 | paul john davies | great cd great service thank you very much |
| 13/12/08 | ALASTAIR GOLDSMITH | Great. Thanks. A+++ |
| 29/11/08 | ALASTAIR GOLDSMITH | Excellent service as always. Superb product. I wish we could get more of these imports in the UK. |
| 17/09/08 | michael andrews | No problems. |
 | 01/09/08 | Mats Johnson | Unfortunely not in stock, |
| 18/08/08 | martinus stensby | Thanks! |
| 09/08/08 | Tim Cass | A great source for rare stuff -- and always with an immediate response to online orders. Thank you! |
| 27/07/08 | martinus stensby | USA at their best! Thanks! |
| 26/07/08 | Tim Cass | Immediate response and amazing speed in delivery! Great prices too... |
| 23/07/08 | jon hughes | great service, thank you. |
| 18/07/08 | ALASTAIR GOLDSMITH | excellent. great product. |
| 10/05/08 | Mr.T.Kellett | arrived safe,sound and ok thanks |
| 04/05/08 | Justin Gyer | Product arrived as described and in good time.
While it is not possible to do much more, the CD retaining fingers in the centre of the CD case were crushed and 50% broken on arrival. A common problem with all mailed CDs. |
| 08/04/08 | Nick Reece | Prompt dispatch and receipt of CD's. No problems. Excellent service, I'll shop here again with no reservations. |
| 13/03/08 | Robert B Antia | Great transaction |
| 08/03/08 | martinus stensby | Thanks! |
| 07/03/08 | martinus stensby | Thanks! |
| 17/02/08 | David Clarke | Excellent seller.Fantastic service.Many thanks. |
| 14/02/08 | Andrew Turner | A1 |
| 03/01/08 | Francis Wooff | All fine with my order - great, thanks! |
| 30/12/07 | Chris Quartly | Excellent, arrived in the nick of time for Christmas as well! |
| 07/11/07 | John Taylor | Great service. Prompt shipping.
Thank you very much. Cheers, JT |
 | 18/10/07 | giannis papadakis | 27 have passed since i have made the order and i have received nothing.Please let me know if you have executed the order.thank you very much. |
| 03/09/07 | Alex Edge | excellent service provided! would stongly recommend! |
| 09/08/07 | Anthimos Karamanidis | Thanks |
| 20/07/07 | stephen williams | thanks |
| 06/06/07 | ALASTAIR GOLDSMITH | excellent as usual. |
| 24/03/07 | Nathaniel Stewart | No hassle transaction. |
| 24/02/07 | Mr R Schofield | Delivered correftly and promptly |
| 22/02/07 | Andrey Antoshin | Thanks! |
| 01/02/07 | Ronald N. Strang | Excellent Product! |
| 24/01/07 | BRIAN MOUNSEY | keep up the good work |
| 29/12/06 | Christopher Hong | Took a little while but probably due to the busy Christmas period and followed up promptly. Excellent service. |
| 25/12/06 | Allen Esp | Very professional seller. |
| 21/12/06 | miss l d short | Received quickly. Great CD. Thank you very much. |
| 12/12/06 | Diane M. Grassi | I would like to applaud Vibrant Sound's customer service. Initially the website did show that the item was in stock but it turned out it had to be re-ordered. But Daniel's quick response to my concern on the phone and via e-mail follow-up and his cordial service made the difference.
Good customer service is key and in that regard I hope to do business again with you in the not too distant future. Regards, Diane Grassi |
| 09/12/06 | Helmut Kneissl | Very Good |
| 05/12/06 | Amanda Mitchell | Excellent service. Very helpful and prompt with any queries. Would definately use again. |
| 05/12/06 | Jo Walduck | Quick delivery, great CD - thank you. |
| 04/12/06 | William Tupper | Excellent, thanks for your efforts in getting this to me in the UK |
| 15/11/06 | Maria Herrerias | Excellent service and timely shipping. I had searched everywhere for this sold out dvd and finally found it on your site. I was hesitant at first to order from a company that I wasn't familiar with but after this effortless transaction, I will visit again with confidence. Great email follow up too.
Thank You! |
| 06/11/06 | Carl Hickman | Excellent service |
| 01/11/06 | Stefanie Hensel | Excellent service & timely delivery.
Goods as promised. Would recommend! |
| 29/10/06 | MR JOHN OLIVER | Disappointed that cost of postage did not show up until after order was placed. |
| 24/10/06 | Will Pearce | There was a mixup on my order in that the CD that I received was a different version than the one that I ordered, but Daniel at VibrantSound.com was super about helping me out with this problem--when it turned out that they didn't carry the version I wanted, he very graciously agreed to refund my purchase. This outstanding customer service gives me a lot of confidence in purchasing from VibrantSound.com in the future. Thanks, Daniel! |
| 20/10/06 | stephen thompson | fast delivery, excellent seller. |
| 09/10/06 | Ross Anderton | excellent |
| 03/10/06 | Sarah Ann Coleman | Thanks so much! I couldn't find this cd in stock anywhere else, and certainly not for a reasonable price. The shipping could have been a little faster, but I was quite happy with the way things turned out. |
| 03/10/06 | Eric Garbarczyk | Great service and fast shipping. Great seller. |
| 20/09/06 | Lester Owers | Superb! |
| 19/09/06 | Andrew S. Rogers | Unfortunately, I had to return the CD I ordered because it wasn't quite what I wanted. However, my experience from start to finish was excellent. I would especially note the very helpful email exchange with customer service, the fast shipping, and the very quick, hassle-free refund. I'd be happy to order here again. |
| 19/09/06 | Kristine Hughes | excellent service for an international order |
| 12/09/06 | Mrs Julie Partington | fast efficient service |
| 03/09/06 | Maria Karapanos | Excellent quality merchandise, speedy and secure shipping, highly recommended. Thank you! |
| 02/09/06 | Jason Starr | ta,service was on the nail. |
| 02/09/06 | Jason Starr | fast service from fl. |
| 28/08/06 | Ronald E Burbella, MD | Perfect Transaction!! Highly Recommended!! |
| 26/08/06 | John Scott | Fast service! |
| 15/08/06 | Cara Buckley | record arrived promptly and in the condition promised - thank you! |
| 11/08/06 | Steve Cooper | Great service. Thanks. |
| 10/08/06 | Lewis Burkey | Very fast delivery to the uk.....awesome! |
| 06/08/06 | GRAHAM VICTOR BEST | great cds but took a long time to arrive.
otherwise no problems. i would recommend this site. i have ordered again. |
| 29/06/06 | c747 | Super service and communications. Highly recommened seller would certainly trade with again.
Many thanks. |
| 29/06/06 | thomas_latham | Fast and efficient service. |
| 21/06/06 | tommytrebledixon | very pleased with product and service, nice work guys |
| 28/05/06 | kereth | I thought the item was described as region 0, which should mean that it would play in my DVD player, but that seems not to be the case. Still working out the kinks. Otherwise, I appreciate the fast service. |
| 22/05/06 | MR ALASTAIR GOLDSMITH | EXCELLENT. VERY GOOD SERVICE. A+++++++ |
| 13/05/06 | jon | Very good service. |
| 12/05/06 | DAN_J_WH | ALL ARIVIED ON TIME IN GOOD CONDITION |
| 04/05/06 | des_page | brilliant,fast delivery great communication.
to be highly commended,thanks. DES |
| 01/05/06 | neilmcin | Excellent service, thanks |
| 28/04/06 | tom | Excellent service. Would happily use this supplier again. |
| 14/04/06 | Tomdiff | I Am very happy with the item thanks alot had lots of enjoyment watching it, thanks!!!!
|
| 14/04/06 | webster | 10/10!!!!! 5***** HIGHLY RECOMMENDED |
 | 11/04/06 | LEANDRO TAN | I was very disappointed over the matter stating the cd single I ordered is no longer available but according from netsoundmusic, vibrantsound has "6" in stock!!!
Please beware of this seller!!!! Never AGAIN!!!! |
| 28/03/06 | MR ALASTAIR GOLDSMITH | Very happy. with thanks |
| 12/03/06 | kevin killoran | cd received in approx 7 days from usa very good feedback from seller thanks |
| 09/03/06 | Mr M Chappell | Brand new item received as advertised. Thanks |
| 26/02/06 | stacey.rimmer | Item was stated as in stock when i ordered it, but when i checked my order over a week later i found it had been back ordered.I decided to cancel my order as the item was meant as a gift and would have arrived too late. Refund took a couple of days. Seller was very helpful and there was good communication throughout. |
| 21/02/06 | lesley.yule | very pleased with item and service. |
| 08/02/06 | richard.banham | Vibrantsound's item on Netsounds stated that it had 6 of the item that I ordered in stock so I was happy for them to take my money upfront. However, after a fortnight, when I checked my order, I found that they had had to back order it. Took them several days to organise a refund as well. Beware! |
| WE RESPONDED ON 08/02/06:- Customer requested refund on 01/28/2006 (a Saturday) and was refunded on 01/31/2006 at his request. |
| 04/02/06 | ray | Product was not supplied despite claim of being in stock. The fee was refunded but cost me in the currency exchange between the payment and the refund. |
| WE RESPONDED ON 04/02/06:- We did however offer entirely free shipping on another order which would have more than covered the "currency exchange" difference. |
| 17/01/06 | TAdamo61 | My name is not Gino, he is my brother-- my name is Tom. I think that I put Gino because I wanted to buy the dvd for him.
He was very happy to see it and I learned he watched that dvd of Salvatore Adamo all week. ha Thank you |
| 17/01/06 | UNKNBROJ | Item exactly as adv. shipping fast arrived in excellect shape, great job |
| 16/01/06 | m_pedrazzoli | good |
| 01/01/06 | boz3337 | the album arrived in good time and in perfect condition. I would definately use this seller again. |
| 26/12/05 | terryjameswalpole | Hello. Vibrant Sound are good. i found the shipping to be lttle too long, but thats only because i paid by cheque and i had to send it from England which took two weeks! But my shipment from Vibrant Sound only took a week which considering it was Christmas time was actully quite good. CD arrived in perfect condition and packaging was good. Good comunication too. Overall very good seller. |
| 14/12/05 | oldnblue | thanks for the great service, I received the Cd in a few days and very pleased with it, I will be using you again soon, once again many thanks,
Doug Pugh |
| 11/12/05 | gill89 | Consering how far it had to come, it was excellent service and much appreciated. Thank you. |
| 08/12/05 | iant54 | Arrived in very good order within quite a short space of time! |
| 08/12/05 | clive.ayling | Brilliant service! |
| 05/12/05 | bgmears | Item arrived well within the expected timescale, well packaged and in good condition |
| 01/12/05 | lisa | Fast and friendly service - and reasonable prices. Thanks |
| 01/12/05 | ghostrotor | excellent transaction,cds came in perfect condition.i ll buy again. |
| 24/11/05 | michael.day | first time any company has sent follow up e-mail to make sure items have been deleverd ok. most imppressed |
| 20/11/05 | pooj8 | excellent. great prompt communcation and fast delivery. definately use again. higly reccommended. |
| 17/11/05 | mick.sidaway | I realise it is an overseas shipment but delivery took 3 weeks (approx) from despatch by airmail. Could the problem be with underperforming UK delivery!
Will use again though. |
| 16/11/05 | alan.taylor | Excellent service as always.Quick delivery from US to UK.Will use again. |
| 03/11/05 | djt75 | E-mailed a couple of times never heard anything back. Do They exist? |
| 22/10/05 | g.b.bradford | Great service |
| 21/10/05 | dean.nutting | Excellent service from start to finish. |
| 19/10/05 | alan.taylor | Great CD's and very fast delivery to UK from US. |
| 19/09/05 | swisstoni111 | Outstanding proffesional service |
| 11/09/05 | shahidshami | I live in the UK and the order arrived within 3 weeks from the US. Superb service communicated very quickly and goods packaged well and secure.
Thank you wiull definately use u again. Mr S Shami |
| 09/09/05 | edward | Very prompt delivery, item in excellent condition. Would not hesitate to use Vibrant sound again. |
| 01/09/05 | ronevickers | First class transaction with excellent seller - fast, friendly and well organised. Very highly recommended - thank you! |
| 25/08/05 | in2deep | Excellent service, well packaged, Thanks! |
| 19/08/05 | karencleave | i was surprised that the CD was being sent from outside the UK, and therefore by the shipping costs, but I'm sure that's my fault for being in a hurry when placing the order and not noticing. CD condition and packaging were excellent. Thank you. |
| 18/08/05 | john.hall1 | Very pleased with cd, thankyou for the fast delivery. |
| 11/08/05 | liquidteq | Virbrant sound are fabulous, my order arrived in good time. Good cutomer support and with prompt email reply with phone support also. Friendly service - Highly recommended! |
| 15/07/05 | scott | Excellent quality of product; super quick delivery. |
| 12/07/05 | philip.annis | Fast and helpful service. |
| 09/06/05 | knut.raugstad | You gave me an excellent service, thank you very much. I received my order after only 7 days.
Yours sincerly Knut. |
| 19/04/05 | g.sguigna | Reliable seller - Recommended+++++++++ |
| 18/04/05 | mike.jervis | Excellent Service. A+++++++++ |
| 13/04/05 | univers117 | fAST DELIVERY EXCELLENT PACKAGING |
| 11/04/05 | jrgesq | Great communication with vendor. |
| 09/04/05 | netsounds | Great rare CD, nice packaging. Cheers :) |
| 04/04/05 | sue_rave2 | Awesome US shipping! Great seller, highly recommended! :-) |
| 13/03/05 | yellowox | Sealed cd sent in prefect condition. Excellent !
Many thanks ! |
| 26/02/05 | roby_burns | The CD's came thirteen days after the order was placed and by this time I was getting a little concerned but I have them and I am happy with the service. The only thing I will say is that if I look at the shipping notification from yourselves and click on the order status link it tells me exactly what it told me when I first received this email, so I never knew what the status of the order was.
I would definately use your service again. |
| 14/02/05 | francklevieil | Good product & good delivery with good following.
Nothing else to say if all the sellers were like Vibrantsound, it will be paradise. |
| 31/01/05 | colinlsd1967 | fast and efficient service |
| 29/01/05 | garyimray | Excellent service. Easy, Good and quick. |
| 15/11/04 | jnick99 | recieved cd in good time.
Thanks |
| 10/10/04 | heuristicargument | An unparalleled level of service - I'm very happy with the CD !. |
| 25/09/04 | loumontiel | Communication was good. Delivery took 3 weeks and was longer then I expected, but I would still buy again. Even reduced price by $1.00 becaus of a crack in case. |
| 21/09/04 | cquartly | Very good service |
| 16/09/04 | douglas | Excellent, prompt service. Thanks! |
| 19/08/04 | vortexwraith | Great seller, speedy considering the postal system's state in the UK (where I am). |
| 11/08/04 | jabellafella | Amazing seller , fast delivery , highly recommended |
| 08/08/04 | michael | Everything in order. Nothing to complain about. Will buy from again. |
| 08/03/04 | bajor_uk | Super quick delivery- thanks. |
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