netsoundsmusic.com Sunday, November 29, 2009
netsoundsmusic.com Last visit: 28/11/2009
 
 
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CUSTOMER COMMENTS
RATINGDATE LEFTCUSTOMERCOMMENTS
5 Star.17/11/09mark hayllartop class
 
5 Star.02/11/09Rolf BlatzheimDisc like mint, very friendly and professional management. Topseller !!!
 
5 Star.31/10/09Excellent and friendly communication. Thank you!
 
5 Star.25/10/09Jasmine TabisauraWas a bit pricey, but I'm glad I spent the $. Got here quickly enough and was as described.
 
5 Star.30/09/09christian Jespersenfair price for record
 
3 Star.29/08/09Richard GuestIt took 50 days for the CD to arrive and that was after numerous messages to and fro. But it arrived at last, well packed and in good condition. This seller is OK so long as you are not in a hurry!
 
5 Star.14/08/09Mats JohnsonTack !
 
5 Star.13/08/09Jason MarcusVery fast service.
 
5 Star.10/08/09Peter J. MustyExcellent service, thanks very much
 
5 Star.20/07/09Item as described, fast shipping, great communication.
 
5 Star.19/05/09Peter J. MustyExcellent service, thanks very much
 
5 Star.19/05/09Peter J. MustyExcellent service, thanks very much
 
5 Star.13/05/09Yasuhiro HoriuchiHi
Today, I received a 7"EP.
Good packaging, fast shipping!!!
Thank you very much!!! See you!
Best regards,
 
4 Star.09/05/09Ulf JohanssonFriendly communication. Record cover damaged during transit due to poor packing techniques, not as clearly requested.

Offered a small discount for next order due to this.
 
5 Star.21/04/09James PeltzAwesome. Prompt service and delivery, and very friendly!
 
3 Star.27/03/09Isao Sugiyama...
 
5 Star.27/03/09Isao SugiyamaA+++++++++++++++
 
5 Star.23/03/09John BilesGreat transaction. I recommend!
 
1 Star.04/03/09Mr Mark Jacksonno contact was made with regard to this item. having successfully bought goods from them in the past i guess this must be an oversight. however total lack of response is very disappointing and feels like a lot of time wasted.
 
2 Star.06/02/09DMLA de BruinTheir definition of InStock is actually knowing a dealer who had this item in stock. It took them months to figure out that the "in stock" item I ordered was unavailable.
 
5 Star.04/02/09Oliver Hiltonvery good
 
4 Star.12/01/09Carla GertnerVinyl was in great shape. Thank you! I wish the order processing and shipping would have been faster. This took over a month to get - past the holidays. I ordered other vinyls from European stores on netsoundsmusic and received much sooner but I would still order from this seller. Thank you.
 
5 Star.05/01/09Cathy PaigeCD arrived in great condition! Quick shipping!
 
5 Star.31/12/08Elaine FletcherVery helpful. Thanks!
 
5 Star.02/12/08raymond saidexcellent service keep it up
 
5 Star.02/12/08Vincent StaplehurstCD arrived in excellent (New & Sealed) condition. I am very pleased with my purchase.
 
5 Star.23/11/08I RICHARDSONThank-you very much.
 
4 Star.19/11/08Kristian KilpeläinenFast and polite answer to all enquiries. Rockhouse delivers what promises even if it took awhile to get them. Trustworthy seller. Thanks!
 
5 Star.13/11/08Chloe HarmanGood communication and item quickly arrived. Thanks
 
5 Star.31/10/08Francis WooffLeaving feedback on this order is difficult since Rockhouse / CDexpress are unusual in my experience of sellers on Netsounds. You could say that sellers often fall into 2 categories:

1. They have the record, they send it, all is good.

2. Despite saying they have the record they don't at all, they're wasting time / trying it on, maybe they think they might have it when you order or they claim they'll just get it in (as if you'd be searching on the net for this record if it was that easy).

I've ordered 3 times from Rockhouse / CDexpress and have them mail back to say they don't have the record and they’re ordering it. This is annoying when they listed it as stock. However each time (unlike category 2 above) they’ve come good on this and sent me the record I wanted (after a few weeks) and I’m pleased. So I think they’re an OK seller and will give them 5 this time (though it was close with 4; what I gave them last time and might do again in similar circumstances).
 
5 Star.19/10/08Mr Alan K Brownexcellent service and merchandise, dank u
 
5 Star.13/10/08Perfect
 
5 Star.29/07/08Ned RobertsThank you,

ONE HUNDERED THOUSAND THANK-YOU'S....
 
5 Star.02/07/08Job well done.
 
1 Star.28/06/08Alan McCrackenThis has been the worst buying experience I have ever had through the internet. Not only did the order take 3 weeks to deliver - despite being "in stock" according to your website upon ordering (a fact which was proven false when I received correspondence telling me you had ordered it from suppliers) - but now it has been posted to the wrong address. I clearly stated the ship-to address as my Father's house, not my address. Quite clearly, the level of customer service is nothing short of appalling.

I will be making sure I never order from this website again.
 WE RESPONDED ON 29/06/08:-
hello
we shipped to address registered with netsounds. according to my files no email was received with special shipping address

furtheron we could have mailed out sooner, but we couldnt get an ok on your creditcard
earlier..

rgds
frances
rockhouse holland
 
4 Star.22/06/08Martin Kjær SkouVery good communication, good service, nice product.
 
4 Star.19/06/08Paul WaiteI received the cd from Rockhouse in good condition. The time it took to arrive, considering the distance and particular situation, was reasonable. Paul Waite
 
5 Star.18/06/08GAVIN EYLESunfortunately the record was out of stock however i was please with the quick responces
 
5 Star.09/06/08Wm R FellowsRec'd as advertised and within a reasonable time. Great service! Thank you!
 
5 Star.29/05/08Sufian Irhimehthanks for taking care of my order, will do business again
 
5 Star.19/05/08barry gildercd arrived in good time.no problems.was kept up to date with order via email.good service.thank you.
 
4 Star.14/05/08Ian BlakesleyGOod communications and service!
 
5 Star.13/05/08Jonathan Browngreat transaction
 
5 Star.27/04/08Susan BulavinetzHard to find CD delivered promptly. Good communications about delivery.

Recommended. Would buy again!
 
5 Star.17/04/08Amanda SteelCD arrived in perfect condition. Did take a while to come, but that was expected. Thanks very much!
 
5 Star.13/04/08Michael BjornThanks - excellent service!!! Sorry for being a bit late with feedback!!!
 
5 Star.26/03/08Peter SanderWell, nothing to complain! Just fine!
 
5 Star.25/03/08Dennis M GriffinExcellent correspondence with seller and very pleased to have a rare concert performance.
 
5 Star.22/03/08Frank TudorOrdered from Netherlands, shipped from France. Delivered to the United States...Great international teamwork there. Two thumbs up and A+++ customer service.
 
4 Star.17/03/08Mike O'SheaItem delivered reasonably quickly, item as described, very happy with transaction
 
5 Star.15/03/08James William MarsdenCD arrived in good time, and in excellent condition. Thanks.
 
5 Star.13/03/08Tim Bucknallmany thanks
would definitely buy from you again
 
5 Star.11/03/08Massimiliano GiniGreat CDsingles in MINT condition! Thank you very much. I would definitely order again in the future!
 
5 Star.08/03/08Brian McDonaldBrilliant! Thanks!
 
5 Star.05/03/08James HelppiRockhouse is the best, with good communication and quick shipping from the Netherlands to Louisiana.
 
5 Star.25/02/08Cappellesso GiorgioVenditore serio nonostante il fallito pagamento
 
5 Star.18/02/08Osamu ItagakiIt has reached Today. Thank You.
 
5 Star.28/01/08Simon AkersGood transaction, vinyl in good condition, thanks
 
4 Star.17/12/07Ishiguro - MasashiSmooth deal, easy communication and following. Thank you so much.
 
5 Star.12/12/07Patrick Scherschinski Luca de TenaGreat item. As described. Thanks.
 
5 Star.24/11/07jan nitschke aaslp arrived in mint++ condition,much better than advertised. GREAT. Thank.you.
 
4 Star.07/11/07Derek St. JohnGood communications, good seller, record as described
 
5 Star.07/11/07Victoria Toppinggood service
 
5 Star.07/11/07Mr Andrew PageCD arrived quickly and in excellent condition. Perfect transaction! Many thanks
 
4 Star.06/11/07barry gilderunable to supply as had been sold.very quick to email to let me know.hope to deal with you again in the future
 
3 Star.06/11/07Claude DaubiesItem was no more available...
 
5 Star.04/11/07Olexiy KovalyovThe CD has been received less than 2 weeks after it has been shipped, with slight scratches and cracks on the protective case.
 
5 Star.31/10/07Rick ReynoldsThere was an initial issue with the published price, but they were understanding and gave me a solid price that was on the same order as that which was advertised.

They were very communicative -- several emails letting me know the status of the order each step of the way.
 
5 Star.03/10/07Johnny HaroldItem was no longer available, but seller was ever so friendly and proffessional! Thanx :)
 
5 Star.02/10/07Harry Butler c/o SunCalParcel took longer than expected to arrive, but communication with seller was prompt and courteous. CD exactly as described - many thanks again!
 
5 Star.30/09/07Jonathan PlishkaJust as decribed and on time, couldn't ask for anything more. thanks!
 
5 Star.29/09/07Edward GriffinI am extremely pleased with this seller and will be happy to do business with them again
 
5 Star.26/09/07Peter SimcicI received the CD in a very shor span of time and in optimal condition.
 
5 Star.16/09/07Adam DouglasQuick response informing me that record had sold out - many thanks
 
4 Star.14/09/07Karen ShatwellI've looked everywhere for this CD and managed to get it from you. Excellent service and great communication. Thanks!
 
3 Star.11/09/07Chris Howardthank you
 
5 Star.10/09/07José Manuel Ródenas ValeroExcellent transaction. Thank you very much.
 
5 Star.07/09/07Uros SprahFast shipping, great communication!!! Perfect!!!!
 
5 Star.01/09/07Ray BarefootVery friendly and helpful team.
Fast and reliable
Cheers
 
5 Star.31/08/07Klaus JankGood product, fast shipment and very good correspondence. The CD ist out of print and great. Thanx
 
5 Star.31/08/07Reinhard WeneschPerfect as always !
 
4 Star.29/08/07Emily LynhamCD arrived in good condition and has not been taken out of the player yet as it is SO good!

But I was still not sure my order had gone through till the last minute as the communication wasn't good.

I would use again though as the rest of the service was excellent.
 
5 Star.15/08/07Jeremy Haywardarrived swiftly, thanks...
 
4 Star.02/08/07Didn't actually have it in stock, but kept me informed throughout and sent it through promptly when they did, so overall happy with the service.
 
5 Star.18/07/07Maarten Michielsgood communication and a well packaged record in nearly perfect state!
 
5 Star.11/07/07Matthew DeeproseExcellent - Thanks!
 
5 Star.29/06/07ALASTAIR GOLDSMITHexcellent
 
5 Star.22/06/07Tenyu Hamakiquick delivery thanks!
 
4 Star.22/06/07Stefan D'HOOGESmooth and fast transaction. Excellent item. Recommended seller.
 
5 Star.15/06/07GLENN MARWOODGreat communication, very fast and informative
Quick delivery, All round an excellent service
Highly Recommended
 
4 Star.12/06/07ADAM SOBCZAKGreat seller ! got my items kind of little late but everything is Good ! ! ! RECOMMENDED ! ! !
 
4 Star.09/06/07mr jean charleryI was very pleased with your service ,and the condition of cd was very good
 
5 Star.08/06/07david donovanthanks
 
1 Star.06/06/07S PALMERThis cd was advertised as a "Live cd" what the seller forgot to mention what they had advertised and sold this cd knowing it was infact a bonus disc from a general release Queens of the stone age "Songs for the deaf tour edition".

The sellers excuse is that "well it was advertised as a single cd!" well why didnt you advertise it as " the live cd from Songs for the death tour edition?"...its written on the cd?

Total ripoff!! and the seller lives abroad and I only paid £8 including shipping but it took so long I really cant be bothered to go through sending it back.
This is just a warning to other buyers.
 
5 Star.06/06/07Mark AkersExcellent seller - I could not get this cd anywhere but they ordered it in for me within 2 weeks. Highly recommended.
 
5 Star.05/06/07raymond saidit was very excellent than ks
 
5 Star.20/05/07ALASTAIR GOLDSMITHsuper!.
 
5 Star.16/05/07TOBY PICKFORDA Fast Transaction And Quality Service
From A Efficient Professional Seller.
 
4 Star.05/04/07Craig VallbackaItem was no longer available but they promptly provided a full refund and responded quickly to all emails.
 
5 Star.03/04/07Adrian HollandUnfortunately the item had recently been sold and so was out of stock - however the seller notified me straight away and was kind enough to apologise for the inconvenience - no problems here, I wouldn't hesitate to place another order with them
 
4 Star.29/03/07Mark HomewoodProduct not in stock after i placed the order but communication from them left me in good stead.
cheers
 
5 Star.16/03/07Richard SchwedhelmExcellent service!
 
5 Star.16/03/07Gary MillerGreat service
 
5 Star.12/03/07Rosie PaganThanks very much
 
5 Star.04/03/07Kobayashi, HiroshiThe Record arrived, and being satisfied with this.
Thanks a lot, too.

Hiroshi K.

 
4 Star.25/02/07STEPHEN MCCONVILLEMany thanks.
 
5 Star.24/02/07Pete DettoriThe Guys at Rockhouse ROCK!! The order was handled professionally and curtiously. This is the way to do business. I recommend this seller to any and all buyers!
 
5 Star.22/02/07Chris RipleyExcellent items thanks
 
5 Star.21/02/07luke Woodwardgreat record! thanks...
 
5 Star.20/02/07Jason JacksonI was *very* pleased with the selection and the very excellent service! Thanks!
 
5 Star.19/02/07James RichardsThis comment concerns cdexpress or rockhouse
 
5 Star.10/02/07Julian HaylockAt last I have the album I've been trying to locate for years. Brilliant service all round. THANK YOU!
 
5 Star.06/02/07Sander van den BergGreat !!
 
5 Star.03/02/07Anders RingdalThank you,excellent.
 
4 Star.28/01/07Gill GrahamItem received fairly quickly, well packaged.
 
5 Star.28/01/07Andrey AntoshinFast shipping! Thanks!
 
3 Star.11/01/07Polfliet Johanthe received item is not at all mint but a rather poor very good minus; there no skips though all trough the media you hear very well that it's vinyl (already ordered another copy)
 
5 Star.10/01/07KENNETH E. HARRISONExcellent seller!!
 
5 Star.05/01/07david donovanthanks alot
 
5 Star.02/01/07Todd EvansExcellent communication and product. Professional transaction.
I would recommend them.
 
5 Star.24/12/06Teerawat SiwarungsonA++++++++++SELLER
A++++++++++PRODUCT
A++++++++++COMMUNICATION
 
4 Star.17/12/06John ForbesOnly complaint was it took a long time to ship from Holland. Item was in stock. Order on 13th November, had a feedback reminder from them on 11th of December reminding me that over 28 days had elapsed since my order, and the same day another mail telling me it had shipped. Another company shipped to me in UK from California inside the time. Both basic minimum cost mail.
 
5 Star.14/12/06Zachary JelesoffGreat service! Frances is a sweetheart!
 
5 Star.06/12/06Elton Vaughan ThomasDespite netsounds displaying an incorrect price (5 euros cheaper) cdexpress when contacted honoured the incorrect price and refunded the difference.
Excellent service I shall certainly use again.

 
5 Star.05/12/06mannavarajan rajeevarajana greatseller!well packed & lightning speed delievery!highly recommended!thanks
 
5 Star.05/12/06BARRY KINGSTONExcellent service - would definitely use this seller again in the future. Goods arrived as specified and would recommend this seller unreservedly!
 
5 Star.04/12/06darren thomasThanks for a very good service.
 
5 Star.02/12/06Paul WoodwardExcellent service. CD received in excellent condition.

With Thanks.
 
4 Star.13/11/06Danny SevilleWell packed and excellent condition cd. Good communications but delivery could have been quicker.

Good seller ans would use again.

Many thanks.
 
5 Star.12/11/06Stane PetrovcicExcelent service all round...highly recommended.
 
5 Star.29/10/06Michael CashVery good service; good clear email communications; received the CD in good order; well packaged. Very pleased. Many thanks. Great transaction.
 
5 Star.26/10/06Mike O'BrienExcellent service, seller kept me updated via e-mail and transaction was smooth. Thanks!!
 
5 Star.03/10/06Piers ColemanAs always, great seller. Items have excellent descriptions on netsounds.
 
4 Star.01/10/06Charlie FrielOrder arrived well packaged.Only complaint the lack of contact between order and delivery.I would have liked an email from the merchant to say the order was being processed.However,will buy from this merchant again
 
5 Star.30/09/06GARY ALLENGreat thanks!
 
5 Star.28/09/06Mr C W Jonesnow recieved item, thanks again for all your help, excellent stuff.
 
3 Star.26/09/06John Witherspoonapologies for no payment, my bank account was hacked.
 
5 Star.25/09/06Karen L KraftIt took a while to receive the CD, but that's probably for two reasons; the CD was rare and it was being shipped from another country. While I waited for it, whenever I emailed them about my order status, they always replied quickly. They gave me exact info about where it was and when it would arrive. They answered any question I had. The CD played as if new. I was thrilled with it. Good job! I would buy from them again.
 
5 Star.21/09/06james nollvery fast and item was as promised
 
5 Star.18/09/06Chris PalmerGreat seller. Friendly, communicative and helpful. CD in perfect, brand new (wrapped) condition - works great. Nicely packaged. I'm very happy, thankyou so much.
 
5 Star.14/09/06steve mcnuttgreat cd great service. buy from this great music shop you will be glad you did.
 
5 Star.14/09/06daniel hermanskyThank you!
 
5 Star.12/09/06Julian BaudinetEasy and quick. Thanks
 
5 Star.11/09/06Malcolm WildTop quality goods at favourable price - excellent communications - well packaged/safe delivery to UK - Highes Recommendation from Malcolm Wild in North Shields
 
3 Star.31/08/06MR ALASTAIR GOLDSMITHONCE AGAIN THEY CANNOT SUPPLY THE ITEM LISTED. APART FROM THAT THERE PRETTY GOOD.
 
5 Star.29/08/06Norman TaylorReceived, thanks for diligently searching this out for me.
 
5 Star.29/08/06Ernest Blakefast, efficient, friendly, helpful
 
5 Star.28/08/06Atsushi ONOthanks so much. very good condition.
 
5 Star.26/08/06Eugene BrownGreat Transaction...Great Communication
 
5 Star.25/08/06toshiyuki gotofast deliver great.
thank you
 
5 Star.21/08/06MR ALASTAIR GOLDSMITHexcellent
 
5 Star.21/08/06MR ALASTAIR GOLDSMITHexcellent
 
5 Star.17/08/06Gail AustinGreat record, thanks
 
5 Star.16/08/06Iain McDonaldDidn't have item but contacted me promptly to say so and didn't charge me.
 
4 Star.13/08/06Neil RossCD Express were helpful and my CD arrived by mail in good condition.
 
5 Star.13/08/06brian pinchesrecord recieved, great service as usual. Many thanks.
 
4 Star.11/08/06neil dobiegreat record,pleasure doing business
 
5 Star.10/08/06Adam Fletcherexcellent service

XXXXXXXXXXXXXXXXXXXXXXXXX
 
2 Star.08/08/06Paolo NardelloThe record arrived broken because of a less accurate packet and I sent it back. The seller offered me a copy whose cost was three times more expensive. I did not accept and he confirmed to credit my Visa of the same amount charged.
Paolo
 
5 Star.07/08/06Christopher KerrExcellent service
 
5 Star.29/07/06Ali BoucekkineGood service, thank you.
 
2 Star.27/07/06Maurice Pope/ KPMGThey sold they title I want and told me at the last min.
 
4 Star.24/07/06raymond j clintoni would have gave a 5 star rating.
pretty good comunication,
just the time its taking to arrive is not so good.
and thats why i wont award a 5.
sorry.
but i will shop with this shop again.
 
5 Star.23/07/06HEPPENHUISgood seller
 
5 Star.23/07/06Edward M SpencerProduct arrived as expected. Because of shipping method it too quite a while but that was expected as well. Excellent service, product shipped promptly (based on postmark), and arrived in great shape. Thanks! I'll keep you in mind next time I buy!
 
5 Star.22/07/06frank ducasseprompt, courteous, fault-free service
 
5 Star.19/07/06Malcolm WildQuickly notified of records non availability with an appology - an honourable dealer.
 
4 Star.10/07/06soul searcher recordsgood service,will use again
 
5 Star.07/07/06Richard WalshNo problems, record as advertised, couldn't be simpler - thank you.
 
5 Star.06/07/06Natalie Sloan (personal)Arrived very quickly and in excellent condition.
Will definitely be buying from them again.
 
4 Star.06/07/06APERT DominiqueAll right
 
5 Star.03/07/06Koji MatsuokaThanks!
 
5 Star.03/07/06Gareth Lloydcd in v.g condition as per ad.
very rare cd found so made me very happy.
total timing approx 5 days from order to delivery. v good!
 
5 Star.27/06/06simon.fieldCD arrived as promised - thanks very much!
 
5 Star.25/06/06Julia HarrisonExcellent service recommended
 
5 Star.25/06/06Rei MurojiComplete satisfaction. This is an excellent seller!
 
5 Star.20/06/06nickandsiobhanFantastic service. Very fast delivery and cd single in perfect condtion as per description.
Will have no problem ordering from you again when we need another cd.
Thanks very much for everything,
Best regards
 
5 Star.19/06/06Paul NorrisHighly recommended seller!
 
5 Star.12/06/06jimdrakeExcellent is TRUE! Product just what I wanted. Shipping and billing without a hassle.
Couldn't be more pleased!
 
5 Star.12/06/06Graham Nicolexcellent helpfrom tart to finish with my transaction
 
5 Star.11/06/06tony ellisthank you, excellent service
 
5 Star.09/06/06Moragh CarterExcellent service. Thank you.
 
5 Star.09/06/06Ronald CypersThx very much all ok
 
5 Star.07/06/06MR Bryan FraserSuperb and easy overseas transaction!! Thankyou.
 
4 Star.07/06/06john.kirwingreat CD,nicely put together
 
5 Star.03/06/06MR ALASTAIR GOLDSMITHEXCELLENT****.
 
5 Star.02/06/06Perfect!
 
5 Star.31/05/06Ronald Cypersall perfect
 
4 Star.31/05/06bc.rox.allVery friendly and quick service. The CD I ordered ended up not being available, but there was no problem in getting a refund. I would shop here again.
 
5 Star.31/05/06janecpriceexcellent
 
5 Star.31/05/06pscrunkI had been looking for the 2 CDs I ordered for quite a while, but Rockhouse had them. They arrived in great shape. Recommended seller.
 
5 Star.31/05/06r_saylei thought the transaction was very very good,
i will definatly be recomending rockhouse/cd express to my friends and family.
i would like to thank rockhouse/cdexpress for supplying one of the greatest vinyls ever, and for the quick transaction.
 
5 Star.26/05/06Dr Christopher CarrExcellent transaction. Many Thanks.
 
5 Star.19/05/06Sean KerrThis cassette was still sealed and in mint condition!! I was under the impression that is was used but I am very grateful that it was new as I am looking for still sealed products from that particular group!! I will definitely keep buying from this seller!!!!!!!!!!
 
5 Star.19/05/06Ian WalkerExcellent service - fast delivery - many thanks
 
5 Star.18/05/06Simon ReganGood seller !
 
5 Star.17/05/06jrj2020Hard to find vinyl recieved very quickly and in excellent condition. Thanks!
 
5 Star.13/05/06Moragh CarterExcellent service. My order arrived pretty quickly considering that it had to be imported from the USA and then forwarded on to me in the UK from The Netherlands.
 
5 Star.13/05/06mark.daniels1Excellent Transaction,Fast Delivery,Will Be Doing Business Again.

Thanks.
 
5 Star.09/05/06Allan MikkelsenSwift delivery and item as desribed.
 
5 Star.08/05/06Scott A VogelCD received in excellent condition exactly as
stated - Thank you for the excellent service.
 
5 Star.08/05/06sofianozQuite fast response and delivery. Items as described.
 
5 Star.08/05/06Mr. Darren MossWell packaged and the condition of the cover and disc was exactly as described. Thank you. RECOMMENDED
 
4 Star.03/05/06Alan HopperCD is great, but shipping took over a month. I'm sure the blame rests with the French distributor.

I hope to use this service again!
 
2 Star.03/05/06p.baker'Kiss' single by Prince was advertised as MINT, but has much surface noise. Very disappointing.
 
4 Star.02/05/06Iervolino FrancescoGood Seller
 
5 Star.02/05/06James SimonGreat service. Accurate grading.
 
5 Star.28/04/06Creativ Team Süd - Mr. Chris CariaNice contact, fast shipping and item in perfect condition. P E R F E C T ! ! !
 
5 Star.27/04/06Francis WooffMy order arrived well packed and the record in good condition
Only slight reservation is it took 18 days, not because of post but becuase 15 days elapsed between mails from them telling me they'd received the order and telling me they'd shipped it.
Good that they did mail so I knew what was happening though.
 
5 Star.25/04/06Ben KerslakeExcellent, friendly and fast service!

Will definitely use again when I'm searching for rare recordings!

Thank you so much!

Ben
 
5 Star.24/04/06Paul JamesItem arrived in good time, as described and in excellent condition. Good communication too. Many thanks.
 
5 Star.22/04/06John BeresfordPackage arrived safely. Contents as described. Thank you.
 
5 Star.21/04/06vinyl_jamAll good. Cheers
 
4 Star.20/04/06A CarsonExcellent service. Add did not say that this is really a CDR, however music is as stated.
Thanks Very much
 
5 Star.20/04/06Dr Christopher CarrExcellent transaction. Thanks.
 
5 Star.15/04/06Stuart GorrieItem arrived in good time and in an excellent condition. Thanks.
 
5 Star.15/04/06Robert AforismoThanks for your help. LP arrived in excellent condition.
 
5 Star.10/04/06Richard WalshNo problems at all, delivered just as promised in condition as promised.
 
5 Star.09/04/06Edward Peter Morford SmithExcellent service! Item arrived quickly and in excellent condition. Heartily recommended seller!
 
4 Star.05/04/06Peter Kaundinyaexcellent communication, good service
 
5 Star.04/04/06daegal brainSpeedy and reliable service, thanks
 
4 Star.01/04/06Allan MikkelsenFast shipment and item in good condition.
 
5 Star.01/04/06martin webb - c/o circularsoundkept in contact throughout order , item arrived well packed & in the condition as advertised.
 
5 Star.28/03/06y-kawabefast delivery, nice content,THANKS
 
5 Star.26/03/06Ian McFeeMany thanks for your excellent service.
 
5 Star.25/03/06Glen Hardmanno problems
 
5 Star.25/03/06Tsuyoshi TokumaruI recieved item.
Thank You!!!!
 
5 Star.24/03/06Ricky CrossThanks, exactly as described!
 
5 Star.23/03/06R.N.BurlandWould buy from again.
 
5 Star.23/03/06Francesc ManosasI received my order after 45 days
 
4 Star.22/03/06Arno PassmannArrived without delay. Item as new.
 
5 Star.20/03/06Adam Fletcherrecord arrived quickly and i good condition
 
5 Star.20/03/06danichollsSmooth transaction and highly recommended A+++++
 
5 Star.17/03/06David CastellExcellent service, easy transaction
 
5 Star.16/03/06Richard ColonEXCELLENT SERVICE
 
5 Star.15/03/06Tsuyoshi TokumaruThank you!!!
 
5 Star.14/03/06Tsuyoshi TokumaruThank you!!!
 
5 Star.11/03/06DAURCES LAURENTGreat seller
 
5 Star.10/03/06jprice9Thank you for the good service
 
5 Star.09/03/06sharpiejoyarrived in perfect condition, no problems with order, thanks!
 
5 Star.08/03/06Arno PassmannCd's are in excellent condition.Great that I've found them.I'm back in`96 !!!!!!
 
5 Star.03/03/06Richard LudwigsMany thanks for another rare vinyl single.
 
5 Star.01/03/06kennthomfine service
 
5 Star.01/03/06b2o3s2sVery good transaction.
 
5 Star.01/03/06david.stoneVery speedy delivery. Excellent cd. Thanks a lot.
 
5 Star.24/02/06kenhornseyThe two 45s arrived in good condition 13 days after ordering. The time taken would have been less if they had not had to be imported to the Netherlands (from the USA?) and then exported to the UK; but for post and packing I was charged only 7 euros.
I have used Rockhouse/CDExpress previously, and would be happy to use them again.
 
5 Star.22/02/06ch.ertmerperfect transaction, Thanks
 
5 Star.18/02/06MDLY81Quick arrival in excellent condition
 
5 Star.14/02/06james.young47excellent item and fast service. thanks.
 
4 Star.14/02/06nuizwarakhomGood service.
 
5 Star.29/01/06colinmarsh54Good service. Thanks
 
1 Star.25/01/06torbenTwice in a month I've ordered an item: Order confirmed! And a message later on: "...sorry this title has been sold already!" I doubt to rely on the informations!
 
4 Star.20/01/06whssyHad to get in touch to see what was happening due to delay, but item arrived.
 
5 Star.18/01/06rgallagherExcellent work!
I had not only managed to source a record that I have been after for long time I also got it for a bargain price and even though the order came from the Nertherlands and it was over the Christmas period it took no time at all.
I cannot recomend this enough!!!
 
5 Star.17/01/06helloiancwell packed, rare record, good price, very fast delivery, i could go on. it all brought a tear to my eye. All wih classic dutch service

Thankyou CDEXPRESS
 
5 Star.14/01/06randegreavesVery impressed. They were able to supply a CD I have tried to obtain from many others who list it, but could not deliver.
 
5 Star.14/01/06richard.ludwigsVery friendly seller, revised post mistake and send me the item again. Thanks for the rare vinyl single.
 
5 Star.14/01/06richard.ludwigsThank you for the rare vinyl LP.
 
5 Star.14/01/06richard.ludwigsVery rare vinyl LP in excellent condition. Many thanks for all.
 
5 Star.11/01/06adflet1record arrived quickly and in good condition recommend
 
5 Star.10/01/06geoffrey294great service
 
4 Star.10/01/06marion.reasonrecord received in good condition and arrived in time for Christmas. Receiver of record well impressed.
 
4 Star.09/01/06kevindoubleDelivery as quick as could be expected over Christmas period (order 19/12/05, arrived 2/1/06!). Item in fine condition (new). A very smooth, no hassel, efficient service - thanks :)
 
5 Star.08/01/06avenuepressNO PROBLEMS WITH MY ORDER- THANKYOU
 
4 Star.07/01/06donut1679Delay in receiving goods but replied to emails promptly.
 
5 Star.07/01/06mon_tilosThey were excellent - particularly Frances, who kept me informed throughout the whole process.
We will definitely use them again - when we need any music.
Many thanks to them.
 
5 Star.06/01/06ruspamI cancelled the order as it was coming up to Christmas and the post situation was overloaded. I did not wish to risk posting a cheque at that time. I will however, be re-0rdering this single - the seller did contact me, and accepted my cancellation happily and wished me a good christmas. I am happy to use this seller and would recommend both for curtesy and honesty. Thank you. Pam
 
1 Star.05/01/06bazzaThey didn't have the record even though their catalogue said it was in stock.



 
5 Star.04/01/06robchivgood service
 
5 Star.03/01/06diamond_dust1983extremely fast delivery, very impressed will definately use again. Thank you...
 
5 Star.02/01/06wisk.away7although this item needed a good clean and instead of return an agreement was made and the delivery time was very good.
 
3 Star.29/12/05hjwpAsSMANNarrived a bit late, but in the end my order arrived in excelent condition!
 
5 Star.21/12/05clive.wellerReceived with no problems. Well packed and good service. Exactly as described.Thanks a lot
 
1 Star.16/12/05artmasterive paid twice card&imo for album nevereceived
 
5 Star.16/12/05peteQuick efficient service and well packed. Thanks.
 
5 Star.14/12/05dmharveyreceived promtly in excellent condition and well wrapped with good communication a great seller
 
5 Star.09/12/05jonte3great service
 
5 Star.08/12/05stevanovich27Fantastic record! Fantastic seller!!
 
5 Star.07/12/05garth.g.adriaansno complaints, recommended...
 
5 Star.07/12/05kennedyflairReally fast delivery, very good communication and great product at a very good price! Thanks!
 
5 Star.05/12/05surfrbirdGreat service......worth the wait! Look forward to doing business with you again.
 
4 Star.05/12/05russellmarcustook 11/2 weeks longer than my usual internet orders but got there in the end.
 
2 Star.01/12/05rev_cocacolaAnnounced after some time that item was not available. Refunded okay, but it should be made clear on the listing that they are advertising an item they physically do not have ( i.e. backordering ). Netsounds please take note !!
 
5 Star.30/11/05morelcinqvery helpful with a difficult find
 
5 Star.29/11/05petersfjok...
 
5 Star.27/11/05andymac_uk_2000excellent service,well pleased.
 
5 Star.23/11/05martin.haessigreally great! cd and booklet was in excellent condition and the delivery was very fast! thank you very much!
 
5 Star.21/11/05y-kawabeSmooth transactions and nice disk. Thanks, GREAT SELLER,
 
1 Star.17/11/05suritapanterItem was incorrectly described with picture sleeve - the seller also confirmed that the record had a picture sleeve. When it eventually arrived there was no picture sleeve. I returned the record to the given address and four weeks later am still awaiting a refund. At the very least this all suggests incompetence. I cannot recommend this seller based on my extremely disappointing experience.
 
5 Star.17/11/05alecvery smooth transaction, thank you
 
5 Star.17/11/05tellisExcellent speedy service
 
5 Star.12/11/05r.ronfebbaThe seller gave me excelent service, and I would not hesitate to order from them again and again. They seem to have alot of stuff I've been looking to add to my collection for years. So glad they are included as a seller affiliatted with your site. Thanks so much, for the item I ordered was an item that I had alot of trouble finding because of it becoming long out of print. Glad I found your site and its sellers.
 
5 Star.09/11/05ghostrotorperfect transaction.perfect packaging for records,i will buy again
 
5 Star.06/11/05darren_mccluskeyExcellent service, prompt delivery.
 
5 Star.06/11/05JimMidoloGreat quality & quick shipment as always
 
5 Star.06/11/05hedleraNeeded a bit longer because record doe not came from country where the seller is located. Nevertheless very good communication, shipping and item.
 
5 Star.05/11/05marzio4OK! PERFECT! GOOD!
 
4 Star.03/11/05christian.reiterGood product, everything's ok, but a bit long time between receiving the payment (Oct 11) and shipping the package (Oct 20).
 
4 Star.30/10/05wethreeReceived with thanks.
John.
 
5 Star.26/10/05lloydyjackTop seller ... item received promptly ... would definitely buy from this seller again.
 
5 Star.23/10/05coolsjohanTOP SELLER A+++++
 
5 Star.20/10/05ntaylorCame just great, super friendly and reliable communication, hard to find item. Thanks
 
3 Star.20/10/05javier3 star
 
3 Star.18/10/05m.bowlerItem not in stock, no hard feelings
 
5 Star.18/10/05ericdoddsExcellent transaction
 
5 Star.17/10/05phazellReceived in excellent condition and in good time
 
4 Star.16/10/05yurixalex18my record has arrived in good condition...
 
5 Star.15/10/05ghosts222My 25 euros were stolen.But Rockhouse offered to credit me halfway.Chosen sub.cd gone,they sent a full price one.V.good of them.Much appreciated,highly recommended.There are still some good people left!
 
5 Star.15/10/05TOMJONFAST & EXCELLENT SERVICE
 
4 Star.14/10/05leigh.woolfordGood overall but a day or two slower than anticipated
 
4 Star.11/10/05schapmangood quality, weel packaged
 
5 Star.10/10/05keith.pyeFine, thanks
 
5 Star.07/10/05nuizwarakhomI have received the vinyl LP within one week.
Excellent service!

Thank you very much.

Warakhom Liangpandh
Bangkok, Thailand
 
5 Star.06/10/05pinglemannSuper dealer!!!
 
5 Star.01/10/05ianmcfeeService magnifique!
 
3 Star.30/09/05shaywardTook a while to arrive and I had to chase for the order.
 
4 Star.27/09/05peterbettlesVery pleased with the transaction. Goods arrived promptly after despatch and in good condition.
 
5 Star.27/09/05thebritishempireExellent. Item is unmarked and as described. Will use again.
Strongly recomend.

Steve Foster
 
5 Star.27/09/05frantzedelikFast and secure transaction, great 45!!!
 
4 Star.26/09/05nuizwarakhomMy "Feedback Rating" speaks itself.
 
3 Star.20/09/05francois.robertsloooooooow. well packed though
 
5 Star.17/09/05floridajonArrived very promptly, and CD was in excellent condition. Would do business again with for sure, and would recommend to my friends. Thank you.
 
4 Star.15/09/05chimera1ukIts taken a few weeks to arrive but worth the wait as ive been after this track for ages. Tune in very good condition, notified of transaction, delivery etc. A good seller, thanx guys
 
5 Star.15/09/05giocondaquigley46This was my first time using rockhouse and I was very pleased with the service. The item I was looking for could not be got anywhere else and I was delighted to find it. I was kept informed throughout the order process regarding delivery etc. The item was delivered in good cond and well packaged.
 
5 Star.15/09/05geoffrey294good service. packaged well.
 
4 Star.13/09/05snigerenaccurate condition of the record,.. precise delivery
 
4 Star.12/09/05tobias.bjorklundOK
 
4 Star.08/09/05djdragonA little wait for item, but great item anyway, there's one one song on the album I've been after for years, envoy, acres of space,
cheers for having this item, in stock.

martin.
 
4 Star.08/09/05superpimpCD was listed as VG+, which is NOT. But it´s OK anyway. I expected better condition.
 
4 Star.05/09/05keith.pyeDelivery was a little longer than expected - 2.5 weeks. However, quality was good
 
5 Star.31/08/05nedThank you very much!
 
4 Star.29/08/05mortal557Delivery didn't take too long, but the CD case was cracked, if there is a rare CD I can't find though I will be happy to buy again.
 
4 Star.29/08/05casbahcandynice one!
 
5 Star.26/08/05vadacusPrompt delivery, product as advertized. Thanks!
 
2 Star.26/08/05roland.zwahlen2my order was not available
 
5 Star.19/08/05vgriordanvery good and efficient
 
5 Star.19/08/05markur2000Excellent service. Record as described!

Thanks.
 
5 Star.18/08/05arnoguzekquick, safe, right price and condition, thank you
 
4 Star.16/08/05clivrusAccurately graded sleeve and vinyl .
 
4 Star.09/08/05billReally good, as always.
 
5 Star.02/08/05fpallozzavery good transaction
 
5 Star.01/08/05o.menorExcellent... Again, again...
 
5 Star.27/07/05mchubkaFantastic, Everything as or better than listed, Fast, courteous response.
EXCELLENT IN EVERY ASPECT!

A VERY pleasant transaction. A +++++++++++++++++
Highly recommended.
 
5 Star.25/07/05nigelExcellent service.
 
3 Star.23/07/05md99_66
I received an e-mail letting me know their
supplier no longer have the CD I ordered...
They should have mentioned that the CD was
not in stock but only available as a special
order.
 
4 Star.21/07/05billySorry about the delay in getting feedback to you but I've been working away from home.
Record arrived safe and sound, thank you very much for your promp attention.
Billy
 
4 Star.20/07/05glenn.greggAll very good.
 
5 Star.16/07/05torbenkjaerulffok
 
5 Star.13/07/05peter_moleczgood service, nice contact, was informed several times about delivery, everything o.k.
 
5 Star.12/07/05k-yoshi33Thanks...
 
5 Star.04/07/05darrencoates51Exceptional service!
 
5 Star.02/07/05queenyes8very good.thanks!
 
5 Star.02/07/05csteinhauserExcellent email communication. Rare, hard-to-find CD in MINT condition. Fast shipping. THANKS!!!!
 
5 Star.29/06/05docteurmixthank you ,excellent records,etat good.
 
4 Star.29/06/05austin.powellPerhaps a little slow, but always efficient and they do keep in touch during the transaction.
 
5 Star.28/06/05paulenehrichreceived in excellent condition and i enjoyed the cd
 
5 Star.27/06/05diskerrstitem was shipped promptly and well packed great job! Keep up good work!! R.T.
 
5 Star.25/06/05y-kawabeThe item arrived. It has taken so long time, but I'm satisfied now to obtain it.Thanks.
 
5 Star.24/06/05conrad.oall good!
 
4 Star.21/06/05fpallozzaGood transaction many tanks
Franco
 
5 Star.16/06/05measureartstop seller, thank you A++++
 
4 Star.02/06/05dolmetscReasonable service; obviously not "in stock" at the time of order as website had indicated. This needs to be corrected to "special order" or "available but not in stock."
 
5 Star.29/05/05drakesmith99Thank you, arrived safetly
 
5 Star.23/05/05olavbmanGood info. Fast shipping. Recommended!
 
5 Star.22/05/05agostino.brindisiItem very good!
 
5 Star.22/05/05m.doneganExcellent CD! Thank you for promptly despatching my order. I will be happy to buy from you agan.
 
5 Star.25/04/05philfirst class in every way
 
5 Star.20/04/05R.JACKSONA little bit of a delay in receiving order but they were very helpful and friendly when i contacted them and then kept me up to date with the progress of the order.Would definately use again.Thanks guys.
 
4 Star.19/04/05peter_molecznice record, good service, but seller contacted me only after several requests
 
5 Star.09/04/05ewanGood communications. Product well packaged and as advertised.
 
5 Star.09/04/05Catman7763The item took over two months to receive and there was some delays in communication but the service was always exceptionally friendly and the product was delivered as promised. This was a difficult item to find so I am very pleased. I would definitely order from Rockhouse/CDExpress again.
Thanks Frances!
 
5 Star.09/04/05JimMidoloFine quality record. A+++
 
5 Star.03/04/05gistonesvery good seller!!!
 
4 Star.03/04/05mwilsonGood transaction -------- recommended
 
4 Star.28/03/05bandsmichelNothing to complain about, transaction okay.
 
5 Star.16/03/05m.dessyvery very nice, great margie hendrix.very good.o.k.thanks.ciao.mauro
 
5 Star.15/03/05jlhwalkinshawOrder was dealt with quickly and extremely efficiently. Definately a company who cares a great deal about the persons with whom they are dealing.
 
5 Star.07/03/05maxclemens2003Swift delivery, excellent condition. Many thanks.
 
4 Star.05/03/05phill_dickensGood service, several emails to update me on the progress of my order was a nice touch.
 
5 Star.28/02/05kenhornseyI initially received no acknowledgement of the order, so I emailed the seller (on Sunday) after one week. Within the next 25 hours I received two emails, the second confirming that my order had just been despatched. The LP arrived promptly, was as described and packed very well. I shall certainly use this seller again.
 
5 Star.25/02/05m.doneganThank you for your prompt despatch of the CD I ordered from you. It was received in the condition as described. I will be happy to buy from you again.
 
5 Star.24/02/05belfilmGood service and quality
 
4 Star.22/02/05billGood service.
 
5 Star.22/02/05paulGood received as expected in good condition and well packaged.
 
5 Star.20/02/05robert8302Excellent service, fast delivery, record/sleeve in excellent conditon. Thanks!
 
5 Star.16/02/05soulie80excellent service,will deal with again, cheers
 
5 Star.15/02/05hendersonPrompt communication, CD well packaged. Excellent service from start to finish.
 
5 Star.15/02/05governmentVery fast delivery. Excellent seller. Highly recommended.
 
5 Star.09/02/05vaughan00soulExcellent record and service, thanx
 
4 Star.07/02/05lloyd.lewisgood service
 
5 Star.03/02/05william.chanceVery good service, Record arrived in perfect condition, packed securely, very quick delivery time
Record in VG condition. will use seller again when necessary.
 
5 Star.01/02/05tobyhamsonGreat Communications. Efficient service. Good Product. Recommended!
 
5 Star.23/01/05m2abHello, I have just received the excellent CD safely.
(Rene Froger's CD titiled "matters of the heart" )
Many Thanks!! AAAAAAAAAAAAAAAAAAAAAAAAA
++++++++++++++++++++++
 
5 Star.16/01/05tlstlstlsVery good service. I would very much buy from them again. Thank you.
 
5 Star.08/01/05ericdoddsGoods received promptly and well packaged
 
5 Star.26/12/04dek.whiteThanks very much, good transaction
 
5 Star.23/12/04rhdawsonas always a 1st rate service
thanks r dawson
 
5 Star.21/12/04chezmodA pleasure to do biz with

Yours
Simon
 
4 Star.20/12/04sfcpresGodd service - Many thanks!
 
5 Star.17/12/04nickwkingExcellent - as described
 
5 Star.10/12/04littlebobbygroovyExcellent service - fast, friendly and efficient. Highly recommended
 
5 Star.07/12/04space-nightperfect transfer. thx a lot!
 
5 Star.30/11/04clivecrumpGreat service
 
5 Star.30/11/04theeps60GREAT!
 
5 Star.25/11/04ash.handyFast delivery and great price for a cd that my friend was having trouble finding thanks
 
5 Star.25/11/04rhdawsonexcellant service pleasure doing buisness with you
 
5 Star.19/11/04m2abReceived excellent CD safely. Many Thanks! AAAAAAAAAAAAAAAA+++++++++++++++++++++++
 
3 Star.11/11/04markadams7speedy delivery, but the CD insert was significantly damaged.
 
1 Star.27/10/04melody_goldwaveThis has been an awful experience and I am very upset an disappointed with the service I have received. I thought this was a compay with some sort of integrity... but I guess not.

Respectfully,
Melody Ryan
 WE RESPONDED ON 22/12/04:-
hello
just read your review in netsounds.., thought i had to react with a reply.
sorry for delayed one.
anyway.. plse believe me Rockhouse Holland has been active with worldwide musicmailorder
since 1973 and for more than 30 years we are handling our business seriously and with good
service

You made this order at the time: 1 copy stocked with our supplier, who told us the only one
was just recently sold. Such things happen. We informed you by mail about this, etc.

we didnt make a definite charge on your card of course.
So to be honest I don't understand why being so angry

happy xmas days
frances
 
5 Star.26/10/04fergusgoodExcellent - Quick response, good communications, records as described and well packaged.
 
5 Star.15/10/04chrisjohnmorganExcellent service
 
4 Star.12/10/04grahamdixongood service and ai vinyl
 
4 Star.12/10/04toscciThank you, Good condition item. but Dispatch is somewhat slow.
 
5 Star.04/10/04MGeTook a long while for the items to arrive, but then again they were specialist and couldn't be obtained anywhere else.
Packaged very carefully and therefore survived the international trip in excellent condition.
Very happy with the purchases.
Highly recommended!
 
5 Star.29/09/04fwke7553Thanks for quickly shipping to Japan.
 
5 Star.23/09/04scarrGreat record received quickly - thanks!
 
5 Star.01/09/04william.chanceDid not buy from them as they did not accept switch card.
 
4 Star.29/08/04charles.keighleyFine service, most pleased. Thank you.
 
5 Star.26/08/04johnhislopExcellent friendly service. Highly Recommended
 
5 Star.25/08/04sferrischeers
 
5 Star.15/04/04garethr1No problems.
 
5 Star.31/03/04carsten.jeppesenItem as promised - friendly service - no problems.

Thanks from Denmark.
 
5 Star.10/02/04benjamminozRecord arrived in mint condition with no problems : )
 
5 Star.14/11/03justabludayNice people, shipped promptly.
Very good customer service.
Thank you
 
5 Star.26/09/03justabludayVery prompt communication. Item packed very well and shipped quickly. This company really gives excellent customer service. Thank you.
 
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