netsoundsmusic.com Friday, July 25, 2008
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CUSTOMER COMMENTS
RATINGDATE LEFTCUSTOMERCOMMENTS
3 Star.07/06/08Maureen GrandeI've ordered a dvd from here about just over a week ago. I read all of the comments of the order customers. And I've seen that some of your customers were very disappointmented that their order hadn't arrived to them like a month or two later. Is that gonna happen to me? Because I thought I submit my order to be delivered in 3 business days. It's been a over a week.
 
1 Star.13/05/08LUIZ BRITTOI couldnīt get a contact with MUSIC FROM BRAZIL through several e-mails and phone calls. No answer. And MUSIC FROM BRAZIL didnīt try to get a contact with me either.
 SELLER RESPONDED ON 16/05/08:-
I contacted Luiz and said that I was out of my town for many days...
 
2 Star.15/09/07shane munnsPretty poor service really, the CD wasn't sent initially, and I didn't get a reply to the emails sent regarding the item for three weeks. The CD arrived two months after payment, but the seller (Jose Araujo) apologized and said he'd had health problems, which seems like a valid reason for not being able to send it, and he did send an email after the CD was dipatched. To be honest the CD was worth the wait, and arrived in good condition. Based on this transaction, I'd only recommend this seller if buying a real rarity.
 SELLER RESPONDED ON 26/09/07:-
Many clients had your parcels delayed in reason of my health problem. I apologized all and they understood my reason. It was not my intention to send late the CD. But the circumstances did that. I,m so sorry to cause that. I like to work clean. and if that happened it was not for my will.
 
4 Star.15/09/07Jeffrey JonesThank you very much
 
5 Star.11/08/07john tayloras desribed would use again
 
5 Star.19/06/07david g. jonesGood communication - order delivered as promised
 
4 Star.01/06/07Mr.A.MorrelloCool LP arrived safe and sound, vinyl was better than expected
 
5 Star.30/05/07Serge AtherwoodExcellent communication from the seller up to recepit of the CD in the mail. Product arrived securely packaged and exactly as described. Totally satisfied!
 
5 Star.29/05/07Jereme Barnasfast
 
4 Star.01/05/07stuart cohennice rare nikko CD. timely delivery.
 
5 Star.02/10/06John Milnerexcellent service, thankyou!!
 
4 Star.01/09/06Francisco da Cunha FerreiraThe LPs arrived Oin percfect state. They seem like news. Good seller. I recommend.
 
5 Star.14/07/06Michele Saldiniexcellent!
 
5 Star.27/06/06p_zionGood communication, order filled quickly on rare, high-priced item. Good seller, would use again!
 
1 Star.08/06/06Gareth EvansTruely shocking service. After many emails back and forth where the seller (Jose Araujo) is incapable of following Netsounds simple instructions on how to charge for the order, I get an email 1 month later from him saying the record is sold out. Dealing with this guy is a huge waste of time and effort!
 SELLER RESPONDED ON 08/06/06:-
I don,t think so....
because I sent you e-mail saying the record was available and would need
your details for charge your credit card...and I did not receive it... Also
we are new at Netsounds and a bit confused about the Netsounds way of charge
credit cards...
Anyway I apologize for some error from our side.


Jose Araujo
MUSICFROMBRAZIL.NET
 
4 Star.07/06/06Suzie HillThings a bit confused initially, but once that was sorted, which was quite quick, everything was fine. Seller emailed when CD was despatched, and it arrived very quickly, well packaged and in good condition. Would use this seller again.
 
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