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INTRODUCTION FOR NEW USERS

What you should know before using netsoundsmusic.com: netsoundsmusic.com does not sell anything! netsoundsmusic.com is not a seller but a marketplace where many sellers can advertise and sell their music product. Think of netsoundsmusic.com as an on-line shopping centre which is full of record shops. netsoundsmusic.com owns the shopping centre and the sellers offer their product from their space within the shopping centre. netsoundsmusic.com Guarantee. netsoundsmusic.com guarantees all orders that are processed by netsoundsmusic.com where payments are collected from the customer by netsoundsmusic.com, on behalf of the seller. This means that should a dispute arise between a seller and a buyer, netsoundsmusic.com reserve the right to refund the customer's card and claim the refunded monies back from the seller. To receive assistance from netsoundsmusic.com under the terms of the guarantee, a period of 28 days must have elapsed from the date that the customer's credit / debit card was charged. In any case the buyer must be able to demonstrate that they have tried to amicably resolve the situation, before requesting netsoundsmusic.com assistance. This is a service netsoundsmusic.com provides on behalf of the customer, not the seller. Not all sellers elect to have netsoundsmusic.com process their customer's orders. netsoundsmusic.com does not guarantee orders for sellers who process their own payments. They collect payment directly from the customer. netsoundsmusic.com does not provide customer service. netsoundsmusic.com does not represent, endorse, or support the seller in any way. Each seller is responsible for their own level of customer service. However, netsoundsmusic.com does monitor all of its sellers. If you have an unresolved issue with a seller, please contact feedback@netsoundsmusic.com. How to Search and Order. Before ordering please read the section "How to Buy on netsoundsmusic.com". You may also like to refer to our "How To Search" and "Search Tips" sections for instructions and tips on how to best carry out your searches. I use an Apple MAC and your search results take ages to load or won't display properly. There are some bugs with Internet Explorer on the Mac platform that effect the display of sites such as ours that use complex table layouts and style sheets. Unfortunately, since MicroSoft ceased supporting Explorer for Mac quite some time ago, there will probably never be a fix for this. If possible, you should consider using the latest version of the Mac web browser "Safari" as this web browser software should not have the same problem. Alternatively you might like to try www.kissmusicsearch.com - this is a simple "no-thrills" web site that is provided by a "Third-Party" and uses the netsoundsmusic.com system to provide search / browse facilities. You can compile your "shopping list" on the site before transferring to the netsoundsmusic.com web site to checkout.

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